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Customer Care Executive Salary – Per Month, Pay Structure in India

Customer Care Executive Salary

A customer care executive is someone who deals with the queries, complaints and needs of a customer by offering them resolutions or trying to fulfill their prerequisites. Individuals who want to check Customer Care Executive Salary in India per month need to check from here.

Customer Care works as a central link between the organization and customer, pleasing both with his organizational services. Customer Service Executives can be hired by ITeS companies and work for their clients. So, candidates who want to check Customer Care Executive Pay Structure in India are at correct page.

Customer Care Executive Salary Structure in India:       

There are various reputated companies in India which pay quite attractive salaries to Customer Care Executive. However, Customer Service Executive salary for someone may vary depending on a number of factors including industry, company size, location, years of experience and level of education.

A Call Center and Customer Service Executive earns an average salary of Rs 185,657 per year. You can get detailed information regarding Customer Care Executive Salary 2019 by scrolling down this page which is created by team of www.recruitmentinboxx.com

Customer Care Executive Salary

Customer Care Executive Salary Structure:

Companies looking for customer support executives usually prefer freshers whom they can train in their own ways. You can apply for Customer Support Executive or similar jobs right after completing your 10+2 level. Highest paying skills related with this job are Customer Relationship Management (CRM) and Oral / Verbal Communication.

Customer Care Executive SalariesRs 106,991 – Rs 335,348
BonusRs 1,912 – Rs 50,290
Profit SharingRs 503 – Rs 198,659
CommissionRs 979 – Rs 119,195
Total Customer Care Executive SalaryRs 107,769 – Rs 351,008

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Essential Qualities to become Customer Care Executive:

  • Superior communication
  • Self-control
  • The ability to be attentive & relate
  • Patience
  • Caring & willing to help
  • Knowledge of the product
  • Phone skills
  • Okay with being managed
  • Willing to go the extra mile
  • Time Management Skills

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Customer Service Executive Salaries by Company

Some of the well-known companies hiring the customer support executives are Wipro, IBM, HCL Technologies and HSBC etc. Here is more on how they pay:

Name of CompaniesCustomer Service Executive Salary
HSBC Holdings (12 HSBC Holdings Salaries)INR 299,417
HSBC Holdings (3 HSBC Holdings Salaries)INR 19,600/mo
Serco GroupINR 14,100/mo
InfosysINR 16,333/mo
IndusInd BankINR 21,944/mo
Reliance CommunicationsINR 8,203/mo
Tata Consultancy ServicesINR 21,495/mo
ICICI BankINR 14,992/mo
Wipro SpectramindINR 12,236/mo
AXA Business ServicesINR 182,785

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Salary of a customer support executive based on Experience:

ExperienceCustomer Care Executive Salary (INR)
Less than a year80342 – 185980
1-4 years84563 – 270991
5-9 years164129 – 376987
10-19 years198314 – 397550

Salary of Customer support executive based on Gender:

GenderCustomer Care Executive Salary (INR)
Male119388 – 220963
Female96086 – 261575

Salary of Customer support executive based on Degree:

DegreeMedian Salary ( INR )
Bachelor’s Degree83085 – 319430
MBA187267 – 240098

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Salary of Customer Support Executive based on Industry:

IndustryMedian Salary ( INR )
Call Center92606 – 2981252
BPO95467 – 302841
Banking109668 – 391729
IT100204 – 348148
CRM/Customer Service90579 – 324281

Salary of Customer Support Executive based on City:

CityMedian Salary ( INR )
Kolkata87462 – 259132
Bengaluru107446 – 307691
Delhi61825 – 279239
Hyderabad95955 – 304102
Mumbai96644 – 370648
Chennai81172 – 313873
Pune85788 – 298859

 

CompanyCustomer Care Executive Salary (INR)
HCL Technologies Ltd119003 – 231000
Wipro104106 – 152605
IBM Global services99329 – 236987
HSBC115314 – 309126

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Common Career Paths for Customer Care Executive:

  • Operations Manager
  • General / Operations Manager
  • Marketing Manager
  • Operations Manager
  • Customer Service Manager
  • Branch Manager, Banking
  • Service Delivery Manager
  • Business Development Manager
  • Project Manager, Information Technology (IT)
  • Regional Sales Manager

Final Words:

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